Shipping & Returns
Last Updated: November 2025
Brand: Mid-Town Greenz
Shipping Policy
At Mid-Town Greenz, we are committed to providing a smooth, reliable, and discreet delivery experience. All orders are sealed to maintain freshness, quality, and privacy.
Where We Ship
We ship to U.S. states where hemp-derived products are legal and compliant with the 2018 Farm Bill. Orders placed from locations where shipping is restricted may be canceled and refunded.
Age Requirement: You must be 21+ to purchase.
Local Delivery – New Jersey
We offer same-day delivery within select New Jersey cities:
- Newark
- East Orange
- Bayonne
- And surrounding nearby areas
Delivery Hours: 10:00 AM – 10:00 PM (Daily)
Orders placed after 10 PM will be delivered the next day.
Delivery Requirements
- Valid 21+ ID is required at delivery
- Name on ID must match name on order
- No third-party pickups or handoffs
Order Processing & Shipping Times
- Orders are packed and shipped within 1–3 business days
- Tracking information is provided once shipped
All items are shipped in plain, unmarked, smell-proof packaging.
Return & Refund Policy
To maintain product quality, safety, and compliance, all sales are final.
We do not accept returns for opened or unopened products, preference changes, or strain/flavor selection.
If Your Order Arrives Damaged
We will replace items that arrive damaged, incorrect, or missing.
You must contact us within 48 hours of delivery with:
- Your order number
- Photos of product and packaging
- A brief description of the issue
If replacement is not available, store credit may be issued.
We Cannot Refund For:
- Shipping carrier delays
- Incorrect address entered at checkout
- Products confiscated due to local/state restrictions
Legal Notice
All products are derived from federally compliant hemp containing ≤0.3% Δ9-THC. Customers are responsible for understanding state and local laws before ordering.
Support
Email: Support@MidTownGreenz.com
Instagram: @MidTownGreenz
Response Time: 1–24 hours